Welcome to https://whiterodgers.org/
About White Rodgers
For over 75 years, White Rodgers has been a trusted leader in the HVAC industry, providing precision controls, thermostats, and gas valves that ensure comfort and efficiency in homes and businesses worldwide. Our commitment to innovation and quality drives everything we do, from engineering reliable furnace controls to developing smart home solutions that empower users to manage their climate with ease. This privacy policy reflects our dedication to protecting the data of the contractors, wholesalers, and homeowners who rely on our products.
Data Collection in HVAC Applications
Contractor Feedback & Inquiries
When HVAC professionals and customers submit inquiries or feedback through our digital platforms, we collect the information provided in the contact forms. We also monitor technical data, such as IP addresses and browser user agents, to ensure the security of our contractor portals and prevent unauthorized access or spam.
If you use a Gravatar linked to your email address when posting on our forums, an anonymized string may be sent to the Gravatar service. Upon approval of your comment or review, your profile picture may be visible to the public. This helps build a trusted community of certified technicians and users.
Technical Documentation & Images
If you upload installation photos or site schematics to our support portals, please ensure you remove embedded location data (EXIF GPS) where possible. Other users or technicians accessing shared resources may be able to extract location data from these images, which could compromise client privacy.
Digital Experience Cookies
To optimize your experience browsing our catalog of gas valves, thermostats, and ignition modules, White Rodgers uses cookies. These small files store your preferences, such as recent product searches or language settings, allowing us to tailor our technical resources to your specific needs.
If you leave a review or comment, you may opt-in to saving your name and email in cookies for convenience. These cookies last for one year. For contractors logging into our secure partner portal, we set a temporary cookie to verify browser compatibility, which contains no personal data.
Login cookies allow you to remain signed in to your dashboard for two days, while screen preference cookies persist for a year. Selecting "Remember Me" extends your session to two weeks. Logging out immediately removes these access tokens, ensuring the security of your account.
When you edit or publish a technical article or forum post, an additional cookie is saved to your browser indicating the post ID. This expires after 24 hours.
Integration with Third-Party HVAC Tools
Our technical articles may include embedded content such as installation videos, interactive wiring diagrams, or specification sheets hosted on third-party platforms. Interacting with this content is identical to visiting the originating site.
These external platforms may collect data about your device, use cookies, or employ tracking to monitor your engagement with their tools, especially if you are logged into their respective services while viewing our content.
At https://whiterodgers.org/, protecting the privacy of our partners and end-users is a core value. This document details the types of information we collect to improve our heating and cooling solutions and how we safeguard that data.
For specific questions regarding data usage in our smart thermostats or contractor apps, please contact our compliance team.
System Diagnostics & Logs
White Rodgers employs standard logging procedures to analyze traffic trends and system performance. These log files record IP addresses, browser types, ISPs, and timestamps. This data is vital for maintaining the integrity of our digital infrastructure and is not linked to personally identifiable information. It helps us understand how contractors navigate our resource libraries and improve our online support tools.
Industry Partners
We work with select advertising and distribution partners to promote our energy-efficient solutions. These partners may use cookies or web beacons to deliver relevant content. Each partner operates under their own privacy policy. We provide links to these policies for your transparency.
Partner Privacy Policies
Please review the privacy policies of our advertising partners to understand their data practices. White Rodgers does not control the cookies used by third-party advertisers.
Third-party ad networks use technologies like JavaScript or Web Beacons in their advertisements on https://whiterodgers.org/. These tools automatically receive your IP address to measure campaign effectiveness. We do not have access to the data collected by these external entities.
You can choose to disable cookies through your browser settings. Detailed information on cookie management can be found on your browser's official website.
Third Party Privacy Policy
The White Rodgers Privacy Policy applies solely to our direct digital properties. It does not extend to other advertisers or external websites linked from our pages. We encourage you to consult the respective privacy policies of these third-party servers for detailed information on their opt-out procedures.
You can disable cookies in your browser settings. For more information about managing cookies in specific web browsers, please visit the respective browser websites. What are cookies?
Safety & Compliance
White Rodgers is committed to safety in all forms, including online protection for minors. We encourage parents to monitor their children's internet usage.
https://whiterodgers.org/ does not knowingly collect personal information from children under the age of 13. If you believe your child has inadvertently provided such information on our website, please contact us immediately, and we will promptly remove it from our records.
Online Privacy Policy Only
This policy applies only to our online activities and is valid for visitors to our website regarding information shared and/or collected in https://whiterodgers.org/. This policy does not apply to any information collected offline or via other channels.
Data Protection Rights
We ensure you are fully aware of your data protection rights. Every user is entitled to the following:
Right of access – You have the right to request copies of your personal data. We may charge a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.
Right to erasure – You have the right to request that we delete your personal data under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data under certain conditions.
Right to object to processing – You have the right to object to our processing of your personal data under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.